Reservations

Please note the cancellation policy before committing to a reservation.

In order for us to confirm a reservation, credit/debit card details are required to secure your booking. No payment is taken from this card, unless the following: the booking is not canceled seven (7) days, or 24 hours prior in booking with a less than seven (7) day notice, of the scheduled date of arrival, or you do not show, or you use the card to pay on departure. 

The exception to this policy is for bookings at peak times and / or special events where we reserve the right to take full payment equivalent to the room(s) rate. You will be informed of this at the time of booking.

It is the Guest’s responsibility to inform the Innkeeper of any special health issues or concerns they have that the Innkeeper would need to be made aware of to ensure the health and safety of the Guests’ stay.

 

Arrival and Departure

Check in is available from 2 pm to 6 pm on the day of arrival. Check-in times outside of those specified must be confirmed with us prior to arrival. We ask guests to call us thirty (30) minutes prior to arrival to ensure a member of The William Peter’s Mansion staff is there to welcome you. During certain cases, when the Mansion has events going on, we may ask you to arrive before or after a certain time to ensure we can properly welcome guests.

We ask that you please vacate your room by 11:30 am on the morning of departure.

Failure to follow the proper check out procedure will lead to a $30 charge per room.

No refunds for early departures.

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Rooms 

Room rates are based upon double occupancy and full breakfast.  Each additional person in room will be assessed an additional charge. Due to health, safety, and fire regulations, room occupancy limits may not be exceeded. Rates are subject to change without prior notice.  Rates do include applicable state and local taxes.

 

Cancellation by the Guest

We are a small business, so cancellations can have a big impact on us, especially if we have turned away potential guests in favor of someone who has already booked and who then cancels. We do, however, appreciate that unforeseen circumstances can intervene, and we try to be as sympathetic and helpful as possible in such cases.

In the event of a cancellation up to 7 days prior to the scheduled date of arrival no charge will be made. If you do not cancel your reservation seven (7) days of the scheduled date of arrival a cancellation charge equivalent to the room(s) single night rate will be made. For stays three (3) nights or longer and/or three (3) or more rooms are reserved, the Guest will be responsible for a fee of two-third (2/3) the total reservation.

Guest failing to arrive, without notification, may be responsible to a charge equivalent to the total reservation price. Reservations that are made in less than seven (7) day arrival will have 24 hours prior to check-in to cancel. If Guest does not cancel 24 hours before a cancellation charge equivalent to the room(s) single night rate will be made.

We take all bookings in good faith, as we are unable to judge reasons for change, cancellation or non-arrival, guests are reminded that no exceptions to the above conditions will be made and that any booking made with The William Peter’s Mansion Bed and Breakfast for either accommodation or goods, services, meals or drinks that are pre- booked (verbal or written) forms a legally binding contract. For this reason, we advise that you take out a suitable insurance product to cover against unexpected costs such as cancellation fees. In addition, we may take legal action, through the Courts, to recover any outstanding debts.

 

Cancellation by Us

We reserve the right to cancel a booking in the event of things 'Beyond our Reasonable Control'.  We will not be in breach of our agreements and booking contract, nor liable for any failure to perform any of our obligations in relation to your booking, due to any adverse event, act, omission or accident which is beyond our reasonable control.  This includes but is not limited to: flood, earthquake, extreme adverse weather conditions, natural disasters, other acts of God, acts of terrorism, interruption or fire, or failure of electric power, gas, water, or other utility service, plant machinery, computers, vehicles or any collapse or damage of building structures.  We also reserve the right to cancel a booking due to personal emergencies, including but not limited to, a death in the family, personal injury or any type of medical or personal emergency. Should it become necessary for us to cancel a booking we will contact you immediately. Any payments made will be refunded in full. Should you wish to, we will attempt to book you into another local bed and breakfast of the same grading in a similar standard of room(s). Should this establishment be more expensive than The William Peter’s Mansion Bed and Breakfast, we will pay the difference for the first night of your stay. Our liability will not extend beyond these conditions.

 

COVID-19

The World Health Organization has declared the novel Coronavirus (COVID-19) a worldwide pandemic. Due to its capacity to transmit from person-to-person through respiratory droplets, the government has set recommendations, guidelines, and some prohibitions which The William Peter Mansion: Bed and Breakfast adheres to comply. We ask guests to wear mask while in common areas and during check-in. Due to new guidelines, we cannot serve breakfast in our formal dining room. Breakfast will be served to each room at a designated time set by guests. If any guests would like coffee delivered to their rooms, please let us know at check-in and set a time. Guests will also be asked to sign a liability waiver when checking-in for their stay. Copy of the liability waiver will be sent along with confirmation of stay. We appreciate each guests cooperation as we work through these new guidelines to provide a safe and enjoyable stay.

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Car Parking

Parking is available for guests’ use at the side of The William Peter’s Mansion Bed and Breakfast. Cars parked here are at owner’s risk.

 

Change of Room

If a booking is taken out for a specific room and the room reserved is required to meet a specific guest needs or rendered unusable via circumstances beyond our control, we reserve the right to transfer the booking to an alternative room of similar quality.

 

Damage and Breakages

Please take care of our home. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur especially if you accidentally spill something – it’s much easier to clean if we know what it is and act quickly. We do not normally charge for breakages, but we reserve the right to charge for repair or making good if the damage is significant. If rooms are damaged or left extremely dirty during a stay, guests will be charged the amount it costs to replace damaged item + 50/hr. labor fees to return the room to its original state. This includes missing/damaged remotes, bedding, towels, windows, TVs, window screens, appliances, fixtures, furniture, doors, lights, mirrors, etc. We are a small family-run business and have created a space to be enjoyed and respected. As we will do our best to serve you please return the courtesy.

 

Keys

You have access to the building and your room 24 hours a day throughout your stay using a set of keys given to you when you register on arrival. You have full responsibility of these keys for the duration of your stay. Lost keys will be charged at Fifteen Dollars ($15) per set.

 

Liability

This is our home and we reserve the right to refuse service to anyone. We are not responsible for accidents or injury, damages to personal property or vehicles, or for the loss of money or valuables of any kind.

 

Lost Property

We are happy to return items that have been left following departure. Items left behind can be sent to you via mail at your request. The cost of shipping + a $5 handling and packaging fee (rounded to the next whole dollar) will be billed to your credit card. After 3 months, any unclaimed items will be donated to our local Good Will. Or guests may come retrieve items during reasonable business hours and must call ahead.

 

Missing Items

We reserve the right to charge for missing items.

 

Payment

Payment is due on the day of arrival and we accept the following charge: credit and debit cards, American Express, Debit MasterCard, and Visa, as well as checks and cash. The exception to this policy is for bookings at peak times and / or special events where we reserve the right to take full payment equivalent to the room(s) rate. You will be informed of this at the time of booking.

 

Pets

Pets are not permitted in The William Peter’s Mansion Bed and Breakfast. Well behaved assistance dogs are welcome.

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Children

The William Peter’s Mansion Bed and Breakfast is not a child-safe environment.  This does not mean that children are prohibited. The William Peter’s Mansion Bed and Breakfast does not offer babysitting or child-care services.  For guests bringing a child to The William Peter’s Mansion Bed and Breakfast, the child is to remain under the guests’ full and complete control and supervision at all times.  The guest accepts full and complete responsibility for their child’s’ behavior and will not hold The William Peter’s Mansion Bed and Breakfast liable in any way and will indemnify and hold The William Peter’s Mansion Bed and Breakfast harmless.

 

Prices

We reserve the right to change our prices at any time. This does not affect bookings already made.

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Piano

We ask for everyone to respect the piano that is located within the Mansion. Children are not allowed to play on it unless they are proficient in piano playing. It is an antique that was donated to us by Dorothy Colins, who has passed on. Due to COVID-19, we ask that guests do not play the piano.  

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Bedroom Sinks

Some of the bedrooms have the original sinks located in them. We ask guests to please do not pour any liquid into these sinks. The sinks are not functional and are there as décor and history of the home. If it is found that guests attempted to pour anything into the sink, a Fifty Dollar ($50) cleaning and restoration fee will be charged to credit card left on file. 

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Smoking

Smoking is NOT permitted inside of The William Peter’s Mansion Bed and Breakfast. Designated smoking areas are located for guests to use. Please note that offending guests may be asked to leave immediately and may be liable for professional cleaning of any rooms and any outstanding balance of nights booked but not taken through early departure.

 

Drugs

Use and possession of any kind of drugs is strictly prohibited in the B&B. Failure to adhere to this rule will automatically result in a police intervention and the Guest(s) will be banned from the property.

 

Alcohol

Consumption of alcohol is allowed, unless during special events such as World’s Largest Ghost Hunt. The William Peter Mansion reserves the right to end alcohol consumption service at any time, for any reason, if our staff feels that behavior and/or alcohol consumption is getting out of control or dangerous.  For guests abusing this privilege, as determined by William Peter Mansion: Bed and Breakfast, will be asked to leave immediately without refund.

 

Restricted Areas

There are areas throughout the Mansion that are restricted and only are allowed into with a staff member of The William Peter Mansion. The following areas include; Ballroom located on the 3rd floor, Basement, Cellar, and Office. If a guest is found in a restricted area without a staff member, they may be asked to leave the property without refund.

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Termination Policy

The William Peter’s Mansion Bed and Breakfast reserve the right, at its discretion, to terminate, without notice, an individual’s stay where deemed necessary through unacceptable behavior or as a result of actions which are likely to endanger or offend others (Please note that noncompliance of our nonsmoking policy may constitute termination). In such circumstances any outstanding account must be settled, no refunds will be made.

 

 

We reserve the right to amend these terms and conditions at any time.